Privacy Policy
Last Updated: 16 Aug 2025
Karpy ("we," "our," or "us") operates the macOS application "Karpy" and the website karpy.ai (collectively, "the Service"). This Privacy Policy explains how we collect, use, and protect your information when you use Karpy.
By using Karpy, you agree to the terms of this Privacy Policy. If you do not agree, please discontinue use of the Service.
1. Information We Collect
a. Information You Provide
- Account Information: Name, email address, and login credentials (if applicable).
- Payment Information: Processed securely through Stripe. We do not store your credit card details. All payments are handled by Stripe in accordance with its Privacy Policy.
- User Content: Text prompts, queries, and other content you submit to AI models (e.g., ChatGPT, Gemini, Claude) through the Service.
b. Information Collected Automatically
- Usage Data: Interaction logs, feature usage, and performance metrics.
- Device Information: macOS version, device identifiers, IP address, and crash reports.
- Analytics Data: Collected via Google Analytics to improve user experience. See Google's Privacy Policy.
2. How We Use Your Information
We use your information to:
- Provide, operate, and improve the Service.
- Process payments and manage subscriptions.
- Communicate with you about updates, features, and support.
- Enhance AI responses and user experience.
- Comply with legal obligations.
3. Data Sharing and Disclosure
We do not sell your personal information. We may share information in the following cases:
- Service Providers: With trusted vendors (Stripe, AWS, MongoDB, Google Analytics, and AI model providers) for hosting, payment processing, analytics, and AI model responses.
- Legal Compliance: When required by law or to protect our rights.
- Business Transfers: In case of a merger, acquisition, or sale of assets.
4. Data Storage and Security
- Your data is stored securely on AWS servers with encryption in transit and at rest.
- User data and account details are stored in MongoDB databases.
- We take reasonable technical and organizational measures to protect your information.
5. AI Model Usage
When you send prompts to AI models through Karpy, your queries may be processed by third-party AI providers (OpenAI for ChatGPT, Google for Gemini, Anthropic for Claude) in accordance with their privacy policies:
6. Your Rights
Depending on your location, you may have rights to:
- Access, correct, or delete your personal data.
- Object to certain processing activities.
- Request data portability.
You can exercise these rights by contacting us at privacy@karpy.ai.
7. Retention of Data
We retain personal data only for as long as necessary to provide the Service, comply with legal obligations, resolve disputes, and enforce agreements.
8. Third-Party Links
The Service may contain links to third-party websites. We are not responsible for the privacy practices of these websites.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Updates will be posted on karpy.ai with the "Last Updated" date changed accordingly.
10. Contact Us
If you have questions or concerns about this Privacy Policy, please contact: